Support
Frequently Asked Questions
Quick answers to common questions about The Glitch Store.
What is The Glitch Store?+
The Glitch Store is an API marketplace where developers can discover, test, and integrate production-ready APIs. We handle authentication, rate limiting, billing, and analytics so you can focus on building.
How does pricing work?+
We use a credit-based system. You purchase credits ($0.01 per credit) and each API call deducts a set number of credits based on the API. New accounts get 100 free credits to explore.
Are there monthly subscriptions?+
No. We use pay-as-you-go pricing with no monthly minimums, no hidden fees, and no commitments. Buy credits when you need them.
How do API keys work?+
After signing up, generate an API key from your dashboard. Include it in the x-api-key header of your requests to the secure proxy. Your key authenticates you and enables credit deduction.
What happens if I run out of credits?+
API calls will return a 402 (Payment Required) error. You can purchase more credits from the billing page at any time.
Is there a free tier?+
Every new account receives 100 trial credits — no credit card required. Use the playground to test APIs for free with temporary keys.
How do I request a new API?+
Visit the Marketplace page and use the API request form. We review every request and prioritize based on demand.
Can I get a refund?+
Credits are non-refundable. However, if you experience service errors (5xx responses), credits are not deducted for those calls.
Is my data secure?+
Yes. API keys are encrypted with AES-256-GCM, passwords are hashed with industry-standard algorithms, and all database tables have row-level security policies. We use HTTPS everywhere.
How do I contact support?+
Use the contact form on the Contact page, submit a support ticket from your dashboard, or email support@theglitchstore.com.